Frequently Asked Questions

  1. What amenities are available in the treehouse?

    Your treehouse experience comes with the essentials: mountain fountain as drinking water, bedding, meals depending on your length of stay. Dive into our treehouse page for more details!

  2. What should I bring to the tree house?

    Pack your essentials for a nature-filled adventure: weather-appropriate clothing, long pants for hiking, towel, swimwear for waterfall, toiletries, simple bag pack, snack countainers, mosquito repellent, raincoat/umbrella, torchlights (or your trusty phone torch), personal items, any necessary medications, and of course, your infectious good vibes and adventurous spirit!

  3. Are there any specific items that are discouraged at the treehouse?

    Let's keep it eco-friendly and monkey-friendly: leave excessive single-use items, plastic bags, bulky trolley luggage, and pricey gadgets at home. We aim for a serene environment, so please avoid anything loud or disruptive. We encourage a sustainable approach during your stay.

  4. Are there monkeys at night?

    Yup, the forest critters do love their nocturnal strolls, but don't worry, they typically retire to their cozy habitats after sundown. Just remember to secure your snacks in proper containers to avoid any unexpected wildlife visitors!

  5. Is the treehouse suitable for children and infants?

    Absolutely! Our treehouse welcomes guests of all ages, from our youngest adventurer at just seven months old! Kids and nature are a match made in heaven. Parental supervision is key, especially around elevated areas. For our littlest guests aged 4 and below, it's on the house! Check out our treehouse page for more info.

  6. Would the treehouse suitable for elderly guests?

    While our treehouses offer an adventurous experience, we understand that some elderly guests might find hiking up challenging. Not to worry! We do have a treehouse located at the ground and near to lobby. Dive into our treehouse page for more details!

  7. What measures are taken to prevent bedbugs in the bedding?

    Our team takes cleanliness seriously, and we've got a special regimen to keep bedbugs at bay. Our mattresses soak up some sun and get a spritz of bedbug spray during maintenance rounds.

  8. Where can I park my car?

    Parking's a breeze! Feel free to park along the roadside near the Rainforest Treehouse for free.

  9. How can I reach treehouse from JB Sentral?

    No wheels? No problem! You've got options: Option 1: Hop on bus T30 to Kulai bus terminal, then hitch a Grab to the treehouse (around RM30-40 and 2 hours of scenic views). Option 2: Summon a Grab or snag a taxi straight from JB to the treehouse (roughly RM80-120 and just an hour away).

  10. How can I arrange transportation to leave the rainforest treehouse if I don't have a car?

    Getting out is part of the adventure! Here's the scoop: either schedule a ride in advance using the Airasia app ride feature, or hit us up for a list of taxi driver contacts.

  11. Are pets permitted to accompany guests at the treehouse?

    We're animal lovers too, but our forest isn't quite a fit for furry friends to stay overnigh. We've gotta keep things comfy and safe for all our guests.

  12. Will guests share their accommodation with others or is it private?

    Your treehouse kingdom awaits, all to yourself! Each booking scores you your very own slice of treehouse heaven, no sharing required.

  13. What can I do there?

    Welcome to our treehouse homestay retreat, where the spirit of Winnie the Pooh guides our philosophy: "Doing nothing often leads to the very best of something." Whether you crave rest and relaxation, seek outdoor adventures, or yearn for creative pursuits, there's something for everyone. Immerse yourself in nature's symphony, watch sunsets, hiking, go to waterfall nearby or simply unwind amidst the tranquility of our surroundings. Engage in meaningful connections with fellow guests and our in-house volunteers, nighttime strolls, star gazzing, or find inner peace through meditation and yoga. With each moment spent in our treehouse retreat, embrace the essence of slow living and rediscover the joy of simply being.

  14. What activities are available?

    Dive deeper into the wonders of nature with our optional activities. Join our guided trekking tour after breakfast, designed to be beginner and kid-friendly, lasting approximately 1.5 hours.

  15. Is there WIFI provided?

    The design of this retreat is to disconnect and enjoy the natural environment. WIFI is available only at Cafe area.